Woman Claims Employee Fat-Shamed Her When She Tried To Cancel Gym Membership

Committing to a gym membership can be a pricey investment in yourself. Going to the gym is a struggle because you don’t see immediate progress. Not to mention the time commitment – balancing family life, social life, work life, and a gym life can be a burden!

So sometimes, it makes more sense to cancel your membership – as this one gym member did, but hopefully, you’re not insulted like she was when she canceled her membership.

We All Know The Struggle of Weight Gain

Most people know the struggle; they wake up one morning, and their favorite clothes aren’t fitting the way they used to.

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Photo by Ketut Subiyanto/pexels
Photo by Ketut Subiyanto/pexels

They look at the scale, and they’ve gained a few pounds!

But How Can We Lose It Quickly?

So, what’s the next step? Buying new clothes is an expensive hassle, and everyone cringes when they hear “diet.”

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Photo by Andres Ayrton/Pexels
Photo by Andres Ayrton/Pexels

And there are so many applications out there that say they can help train the body and mind, but they only help yo-yo dieting, which is worse.

Gyms Are Everywhere!

Well, good thing there are gyms everywhere!

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Photo by The Lazy Artist Gallery/pexels
Photo by The Lazy Artist Gallery/pexels

Hey, it was only a little bit of weight, so working out should get a person back to a fit and healthy lifestyle in no time!

A Gym Membership Is A Step In The Right Direction!

First step: sign up for the gym membership, and at first, everything’s going well!

Florida, Spring Hill, Nature Coast Commons, shopping mall, Anytime Fitness entrance
Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images
Jeffrey Greenberg/Education Images/Universal Images Group via Getty Images

Working out consistently and making goals is key – but there is one thing that might happen. The weight still hasn’t gone away!

Over Time, We Stop Going

Feeling discouraged, a person starts heading to the gym less and less.

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Photo by Andrea Piacquadio/pexels
Photo by Andrea Piacquadio/pexels

A few months go by, and they realize that they’ve been busy and haven’t gone to the gym in a while, but they’re still paying for a gym membership!

Time To Cancel The Membership!

Second step: head over to the gym to cancel the membership; they try their best to persuade the person to keep the membership, but after some time, it’s finally canceled.

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Photo by Victor Freitas/pexels
Photo by Victor Freitas/pexels

It was as easy as ripping off a band-aid.

Lexie Rowe Couldn’t Cancel Her Membership!

And canceling a gym membership should be easy for everyone!

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Tik Tok/lexiemarierowe
Tik Tok/lexiemarierowe

But for Lexie Rowe, canceling her gym membership at Anytime Fitness was not so easy; in fact, an employee insulted her!

She Stopped Going To The Gym…

In a Tik Tok video, Lexie tells a story from a few years ago.

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TikTok/lexiemarierowe
TikTok/lexiemarierowe

Lexie had a gym membership at Anytime Fitness but never went. Instead, she was using day passes to the YMCA to work out with her friends.

She Wanted To Cancel Her Membership

So she went to her Anytime Fitness to cancel her membership!

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Photo by PhotoMIX Company/pexels
Photo by PhotoMIX Company/pexels

However, the employee at the front desk told Lexie, “No! I’m not going to do that for you until you have three sessions with a trainer.”

But The Employee Said No…

Confused, Lexie said, “Excuse me?”

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TikTok/lexiemarierowe
TikTok/lexiemarierowe

And the employee continued, “I would really like to see you try first… I’m not going to cancel your membership until you finish these sessions first… they’ll be free; you just need to try first.”

… And Insulted Lexie!

In her Tik Tok video, Lexi asks, “Is that legal? Is that in their policy? Can they ask me to do that?”

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TikTok/lexiemarierowe
TikTok/lexiemarierowe

And so, Lexie believed that she was a victim of fat-shaming because other people she knew didn’t have this problem!

Lexie’s Tik Tok Video

This first Tik Tok video went viral and had over 600,000 views, but the story does not stop there!

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Tik Tok/lexiemarierowe
Tik Tok/lexiemarierowe

Of course, many people were on her side, saying things like, “The way I would have made a SCENE. That’s unacceptable.”

A Supportive Community!

Others also agreed and supported her, saying, “yeah, pretty sure they can’t do that.”

Slide (1)
TikTok/lexiemarierowe
TikTok/lexiemarierowe

And saying, “Absolutely not!! I’d call up there and ask to speak with a manager and explain all this… smh mind blown. I wouldn’t have known what to say either…ughh.”

Lexie’s Follow Up Video

In a follow-up video, Lexie continues her story,

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TikTok/lexiemarierowe
TikTok/lexiemarierowe

saying the employee made her feel so bad and guilty about canceling that she went in for one of the free sessions!

The Worst Free Session

But it was not a good session – Lexie ended up on the bathroom floor throwing up.

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TikTok/lexiemarierowe
TikTok/lexiemarierowe

Her trainer had been pushing her past her limits, and typically, she said, she can keep up with training.

Her Trainer May Have Overstepped

To Lexie, it felt like this trainer was trying to push her harder than normal to prove that she couldn’t do it.

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Photo by Julia Larson/pexels
Photo by Julia Larson/pexels

And while she was puking in the women’s washroom, he walked in and knocked on the stall, wondering if she would be done soon.

And Lexie Regretted All Of It

Lexie told him that she was done and couldn’t work out anymore. And afterward, Lexie was finally able to cancel her membership!

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Photo by Andres Ayrton/pexels
Photo by Andres Ayrton/pexels

Lexie regretted going in for the training session but felt pressured by the employee because she made Lexie feel bad!

Another Attempt to Cancel Her Membership

Then, in a later video, Lexie recounts a story in another attempt to cancel her membership.

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TikTok/lexiemarierowe
TikTok/lexiemarierowe

Lexie returned to the gym and talked to the same employee about another member.

She Felt Uncomfortable

On multiple occasions, this male gym member had made Lexie feel uncomfortable! But the employee wouldn’t do anything about his membership.

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TikTok/lexiemarierowe
TikTok/lexiemarierowe

So to Lexie, this told her the gym would rather her stay and feel uncomfortable instead of letting her cancel her membership.

People Flooded Anytime Fitness’ Tik Tok In Support of Lexie!

Luckily for Lexie, many people supported her and rushed to her side!

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Tik Tok/lexiemarierowe
Tik Tok/lexiemarierowe

People began flooding Anytime Fitness’ Tik Tok videos with comments, calling out the gym for fat-shaming their members!

Anytime Fitness’ Apology

And eventually, Anytime Fitness did respond to Lexie’s story!

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TikTok/Lexiemarierowe
TikTok/Lexiemarierowe

Anytime Fitness’ Tik Tok page commented on Lexie’s original video, explaining that three sessions are for returning members, not for people trying to cancel their membership. And of course, Anytime Fitness also apologized to Lexie for everything that she endured.

Lexie Just Wanted To Share A Story!

Lexie accepted the apology and said,

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Tik Tok/lexiemarierowe
Tik Tok/lexiemarierowe

“I never came on here for compensation or to get anyone fired. I was simply on here to share what happened to me because I thought that it was messed up.”